theBigPitcher

Advice on choosing a mobile network?

Any advice for choosing a mobile network?
I've been told to check coverage in my area which is helpful.
Any other advice about the networks - good/bad for customer service? - technical problems?

Most Useful Answer mrew42  Aug. 13, 2013 at 15:58

Go to your nearest pound shop, get one PAYG SIM from each of the networks, plonk it into your phone (provided its unlocked) and Bob's your aunties live in lover.
Don't forget EE, TMob & Orange are effectively the same network, so it depends what offers are best for you.
I did the same when I moved house and went from O2 (awful compared to my previous address) to Orange (and now T-Mob). Voda was consistant but didn't like any of their offers and 3 was just up and down like a bride's whatsit.
As Jan mentioned all of the networks have their 'moments' with good/bad customer service so worry less about that, more about a good signal and then you'll have less need to call them in the first place
:)

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JanSt / MOD  Aug. 13, 2013 at 15:15

Coverage in your area (home/work etc) and suitable price plan are the main things.
As to customer service: I have been following threads such as this for 10 years - one's nightmare network is another ones perfect fit.

mrew42  Aug. 13, 2013 at 15:58

Go to your nearest pound shop, get one PAYG SIM from each of the networks, plonk it into your phone (provided its unlocked) and Bob's your aunties live in lover.
Don't forget EE, TMob & Orange are effectively the same network, so it depends what offers are best for you.
I did the same when I moved house and went from O2 (awful compared to my previous address) to Orange (and now T-Mob). Voda was consistant but didn't like any of their offers and 3 was just up and down like a bride's whatsit.
As Jan mentioned all of the networks have their 'moments' with good/bad customer service so worry less about that, more about a good signal and then you'll have less need to call them in the first place
:)

bigdarlodave  Aug. 30, 2013 at 08:03

My only piece of advice is.... Get the agreement over the phone or Internet as you will generally get a 14 day distance selling return so you can test the coverage mainly at/in your home. The stores will not generally offer this, however if you get no coverage once taken home they should, but you will sometimes have a fight to prove it...

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