supremecheese

When are you allowed to downgrade a 24 month O2 contract?

Is there a point where you're allowed to downgrade a 24 month O2 contract?
I don't need the full allowance and could be paying less per month.

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2 comments

matt101101 / MOD  Jul. 30, 2013 at 11:12

I think they stopped allowing people to downgrade before the end of their contracted 24 months, which is how a contract should be. You signed up for that allowance for that period of time, why should you be able to downgrade? if you signed up for a contract which doesn't suit your needs, that's your problem, not O2's.

JayBe  Oct. 30, 2013 at 22:53

If you're on a tariff pre 2012 then you can change your tariff. 2012 onwards then no.

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