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Apple iPhone warranty

Does Apple have to repair an iPhone for free if something goes wrong in the first year?

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5 comments

JanSt / MOD  Jul. 10, 2013 at 16:37

If "something goes wrong" means with normal use, then YES. If you drop your phone down the toilet, then NO...
I got a borked iPhone replaced a few years ago even though a botched up restore failed after a jailbreak - something clearly violating T&Cs... So, there is a degree of discretion involved also.

Treab  Jul. 10, 2013 at 20:27

Answer = NO.

within the first 6 months they have to prove its not due to wear and tear (i.e. water damage/smashed screen from drops) after the first 6 months the onus is on you to show its a manufacturing defect.

matt101101 / MOD  Jul. 10, 2013 at 21:08

Answer = NO.

within the first 6 months they have to prove its not due to wear and tear (i.e. water damage/smashed screen from drops) after the first 6 months the onus is on you to show its a manufacturing defect.

Nooo, that's what the Sale of Goods Act says, a legal minimum here in the UK. If Apple offer a year of warranty, they must stick by the wording of said warranty. As far as I know, Apple's 12 month warranty offers the same T&Cs throughout the duration of the 12 months.

Treab  Jul. 11, 2013 at 06:57

Answer = NO.

within the first 6 months they have to prove its not due to wear and tear (i.e. water damage/smashed screen from drops) after the first 6 months the onus is on you to show its a manufacturing defect.

Nooo, that's what the Sale of Goods Act says, a legal minimum here in the UK. If Apple offer a year of warranty, they must stick by the wording of said warranty. As far as I know, Apple's 12 month warranty offers the same T&Cs throughout the duration of the 12 months.


We both know a warranty = worthless ;)

JanSt / MOD  Jul. 11, 2013 at 07:55

Matt's right. And in most countries of the real EU it's 24 months.

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