I’m all for self-serve in the supermarkets, and really can’t understand why anyone would specifically choose to go to a manned checkout.
Anyway, Apple is clearly thinking along the same lines, and is said to be on the verge of introducing a self-checkout option for the Apple Store app.
At present, the Apple Store app allows you to buy Apple stuff online (well, obviously), make Genius Bar appointments, and request help while you’re in a retail store. In-store payment is still handled in the traditional way.
However, an update, expected to arrive on November 3 (this Thursday), will introduce the ability to buy junk in Apple retail stores without the need to interact with the staff. Huzzah!
It’s not entirely clear how the system will work, though it’s expected that a receipt will be sent via email in order to prove that you didn’t just walk in, grab some sh!t, then walk out.
More expensive items like iMacs, MacBooks, iPhones and iPods will understandably require some sort of staff intervention. Fair enough.