Asus must have been feeling pretty good about life as it prepared to roll out an Android 4.0 Ice Cream Sandwich update to users of its original Transformer tablet, the Eee Pad TF101, a couple of weeks ago.
But the smiles must have faded pretty quickly when complaints started flooding in that the update was causing all kinds of problems, leaving the Taiwanese firm scrambling to find a fix.
It isn't quite there yet, either, but in the meantime has chosen to at least acknowledge the problem, presumably hoping to stem the flow of criticism currently heading its way.
"Thank you to everyone who has given us feedback regarding the ICS TF101 update," its statement reads. "We apologise for the issues some users have been experiencing and we’d like to assure you all that we are working on a fix. We don’t have an exact date for release yet, but we’re aiming for early next week."
Among the problems users have been having since the update landed include seemingly random reboots, lock-ups while rebooting, and a host of other problems. Asus doesn't seem to have much by way of explanation, either: "The issues being experienced are down to such a wide variety of reasons that there isn’t one interim solution."
Not exactly encouraging, and our bet is that a good few people at Asus will currently be thinking early next week sounds uncomfortably soon. Then again, it's not like we haven't been here before.