laurapickering123

how do i get bbm because my phone says its retrying but its been two dys and it hasnt done anything

Most Useful Answer JanSt  Jul. 13, 2013 at 11:04

What phone? (things changed with Blackberry OS10)...
Also (depending on the answer to the above): have you paid for a Blackberry add-on? Has your network activated it (DID YOU RING CUSTOMER% CARE?)?

On top of the screen - 2G and 3G symbols - are the in CAPITALS or lower case? If the G is a small "g" you are not connected to Blackberry...

Lastly, if you think your network has set you up: have you done a FULL REBOOT (incl. battery pull) after the set-up? That is necessary! (exc for Blackberry 10)

Add a comment
 1 comment

JanSt / MOD  Jul. 13, 2013 at 11:04

What phone? (things changed with Blackberry OS10)...
Also (depending on the answer to the above): have you paid for a Blackberry add-on? Has your network activated it (DID YOU RING CUSTOMER% CARE?)?

On top of the screen - 2G and 3G symbols - are the in CAPITALS or lower case? If the G is a small "g" you are not connected to Blackberry...

Lastly, if you think your network has set you up: have you done a FULL REBOOT (incl. battery pull) after the set-up? That is necessary! (exc for Blackberry 10)

Email:

You don't need an account to comment. Just enter your email address. We'll keep it private.

Comment: