natalieamy

my bbm was working then had to upgrade it then it stopped working on a contract phone

Add a comment
4 comments

JanSt / MOD  Jun. 7, 2013 at 15:05

What model BB? BBM is heavily tied into the OS. So: have you performed a complete REBOOT (incl battery pull) after the upgrade install?

bigdarlodave  Jun. 13, 2013 at 06:49

What model BB? BBM is heavily tied into the OS. So: have you performed a complete REBOOT (incl battery pull) after the upgrade install?

It wil be because the new plan you have upgradeded to will not start until next billing date, however the bb service on the old one will have been removed already.

JanSt / MOD  Jun. 13, 2013 at 08:42

Ah, thanks... I know nuddin bout contracts, but it makes sense!

bigdarlodave  Jun. 14, 2013 at 07:20

Ah, thanks... I know nuddin bout contracts, but it makes sense!

Just need to contact your service provider as they should have a temporary 30 product they can add for this reason.

Email:

You don't need an account to comment. Just enter your email address. We'll keep it private.

Comment: