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Why does Blackberry Bold 9700 have a white screen?

The screen on my Blackberry Bold 9700 has gone totally white when the phone is on. If I take the battery out to try and restart, the LED comes on for a while, and then just goes back to the white screen again. What should I do now?

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2 comments

mmbeak  Feb. 14, 2011 at 12:31

You need to take it back to wherever it was originally purchased if possible. UK Blackberry devices have a 24-month warranty, so it should be repaired/replaced accordingly.

discojake  Feb. 14, 2011 at 18:45

Sounds like it could possibly be water damage? Have any little accidents... ?

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