Is it okay to buy from

I went to put a deal on HUKD and it told me that is banned and did not let me add the deal. I was looking the XPERIA play with line rental redemption bring the phone down to less then £8.51 per month for 18 months. So paying just over £150. I just don't want to buy it from a site that HUKD doesn't even like!

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Treab  Oct. 14, 2011 at 13:32

it could be banned for self advertising mate. some companies have a history of posting 'deals' on hukd for publicity...

best bet is online opinion sites...

site reviews

3 stars out of 5...

mrew42  Oct. 14, 2011 at 13:42

They were banned from HUKD for self promotion. i.e. they were posting up deals for themselves. Bad form.
As far as buying from them? Check the reviews of them and decide based on that.

JanSt / MOD  Oct. 14, 2011 at 14:00

benmain, I'm slowly raising an eyebrow ;)
Are you a buyer or did you just sneak in little promo?

Treab  Oct. 14, 2011 at 14:01

well considering is advertised on the main page i wouldn't say they need the promo ;)

also... JAN FIX THE BUG.

benmain84  Oct. 14, 2011 at 14:12

No i am not promoting them. I just was worried when I could not put up a deal on HUKD and the one of the reasons was because the deals don’t go through. I was thinking the worse, that I would order the phone and I would get screwed on the line redemption offer and end up not getting the free line rental.

I check some reviews of the said company and nearly all the bad ones are about broken mobile received, or that they did not receive there free gift. Ould not see any people not receiving line rental discount redemptions?!?

JanSt / MOD  Oct. 14, 2011 at 14:22

That doesn't look good ;)

Just checked out their homepage, and the "free gifts" are sooo too good to be true! For that reason alone I wouldn't deal with them.

Treab  Oct. 14, 2011 at 14:34

Tbf most of there free gifts are pretty normal. least in England :p

low level phones priced high to cover the cost of electricals...

billybootlegg  Oct. 14, 2011 at 22:26

Over the past few yrs my gf & I have got a ps3, nintendo ds, 32" TV & a SLR Camera. This website is legit you just need to search out the right deals. The current deal I got (slr cam worth £500) was £80 for basic phone a 18month T-mobile contract with 900mins 300txts, unltd internet. Which all in all I didnt think is too bad for £35 a month.

Goodfera1  Oct. 31, 2012 at 13:11

Well, service is worse than ever. Phone goes faulty within a month of new and take over 3 weeks to decide to replace as faulty or repair. Steer well clear of if you need reliable coms and after sales support.

CTPAHHIK  Nov. 1, 2012 at 09:06

Don't see how phone going faulty is any retailer's fault. You just got unlucky.
Also, I do not know of any retailer that will fix a phone for you once you are out of return/refund period. (Amazon is only exception). You have to make a warranty claim with manufacturer.
If manufacturer rejects your warranty claim based on the fact that you bought from non-authorized reseller that would be a different story, but it does not seem to be the case for you.

Pondlife  Nov. 1, 2012 at 11:11

Think you've read that wrong or applying experience of different nations consumer protection if replying to previous poster goodfera1. Phone was within a month of purchase when faulty and in UK first port of call is supposed to be the retailer. And they should have handled the issue better.

CTPAHHIK  Nov. 1, 2012 at 11:19

Consumer protection in UK? MUAHAHAHAHAHAAHA
Every single site asks you to agree to term and conditions before placing an order and you are bound by whatever they say (I never read them), so you can stick your consumer protection where .... If T&C says that you wave all your warranty rights and product is non-refundable don't bother calling retailer.
Here is some common sense advice - if you can return a product for full refund or replacement do it via retailer. Otherwise, take it to manufacturer. Of course, you call the retailer and then be for 3 weeks without a phone.

Here is another one:
All retailers regardless of which country they are located or under which laws they operate will do everything in their power to avoid servicing your request, unless you explicitly paying for that service. This is a golden rule that must be applied to every single retailer unless you know it to be otherwise. The only retailer on exception list in UK, that I know of, is Amazon.

Pondlife  Nov. 1, 2012 at 11:28

Well I returned a phone after roughly 3 months to Argos expecting it to go for repair and it was replaced on the spot, even asked if I'd like to exchange or get a refund.
Returned 2 faulty 11 month old MP3 players to PC world and got straight refund.
Only time I went direct was for an iiyama monitor but they had on site replacement for 3 years at the time and so got that swapped out, twice as it happens.
Every single site can write what they like but they'll all say your statutory rights are not affected....

CTPAHHIK  Nov. 1, 2012 at 11:38

This only means that you can add PC World and Argos together with Amazon.
Your rights are not affected, so are theirs. They might be required to provide service, but they can take few month to do it.


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