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Do you have the right to cancel a mobile contract if you move somewhere with bad signal?

Are you allowed to cancel a mobile contract if you've moved somewhere with really bad signal? Or is it too bad? :(

Most Useful Answer AhmadCentral  Mar. 2, 2013 at 22:13

You don't have a right to cancel. But you can complain. Or you can try and cancel/get a discount on your line rental. But tbh most networks these days have a home booster box they can send out to you or an app that you can download which allows you to use your home wi-fi for calls/texts.

For example, Three, Vodafone & EE do a home booster box which boosts the signal inside your house

O2 and Orange allow you to download an app that can connect to your wi-fi and use that for calls/texts.

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7 comments

JanSt / MOD  Mar. 2, 2013 at 08:52

I know here in Ireland they let you out... they may go all efficient on you and send someone out to your place to check if you really get no signal AT ALL. Mind you, As long as you get voice calls and sms, they may tell you to suck it up...

But I have no idea about the UK's finer points of mobile contracts...

matt101101 / MOD  Mar. 2, 2013 at 11:49

They'd be quite within their rights to tell you to do one.

JanSt / MOD  Mar. 2, 2013 at 12:09

They'd be quite within their rights to tell you to do one. do one what?

matt101101 / MOD  Mar. 2, 2013 at 12:14

Eh? To do one, as in to p*ss off.

Pondlife  Mar. 2, 2013 at 12:21

And I suspect that's what they'd do.
Else everyone moving should check new area find which networks don't get a signal and get the dearest phone then cancel.

AhmadCentral  Mar. 2, 2013 at 22:13

You don't have a right to cancel. But you can complain. Or you can try and cancel/get a discount on your line rental. But tbh most networks these days have a home booster box they can send out to you or an app that you can download which allows you to use your home wi-fi for calls/texts.

For example, Three, Vodafone & EE do a home booster box which boosts the signal inside your house

O2 and Orange allow you to download an app that can connect to your wi-fi and use that for calls/texts.

Pondlife  Mar. 3, 2013 at 00:40

If you have wifi

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