amybutler

can i change my phone half way through a two year contract?

i have a two year orange contract and i have done 10 months, i know its not very long but im really not getting on well with it.

Most Useful Answer stephanie2011  Jun. 20, 2011 at 22:36

ive got a blackberry torch on contract with orange and im only 5 months into the contract and my phone has so many system faults. i dont want them to give me another blackberry i want a iphone 4 instead, will they give me a iphone if i pay the difference ?

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13 comments

JanSt / MOD  Mar. 28, 2011 at 18:31

You can, but.
Whatever your monthly rate currently is, part of it goes toward paying for your your subsidised handset. So afaik you may have to pay off whatever there is left to be paid. A phone that's been used for months is obviously no good for the network.
But I think it varies, depending on your good standing as a customer, your phone model etc etc Generally, networks have some level of discretion.
Alternatively, you could buy a prepay or simfree phone of your choice and sell your contract phone.

emmajk42 / MOD  Mar. 29, 2011 at 12:53

Amy, I would give Orange a call and speak to them about your concerns. They might be able to address your problems. :) Just be nice and polite, hopefully someone can help you out. It's a shame to be stuck in such a long contract and you're not happy with it.

stephanie2011  Jun. 20, 2011 at 22:36

ive got a blackberry torch on contract with orange and im only 5 months into the contract and my phone has so many system faults. i dont want them to give me another blackberry i want a iphone 4 instead, will they give me a iphone if i pay the difference ?

joarnott18  Sep. 12, 2011 at 20:06

I have a samsung galaxy s and would like a blackberry torch. I am also with orange and would like to do the same thing as i am not happy with my phone. Could you let me know how u get on?
Also If they refuse to give u another phone and you are stuck with the blackberry, they ususally send u a brand new one if there is a fault.

izzyclark  Oct. 15, 2011 at 18:47

I have a rubbish nokia and i want a blackberry curve but o2 say I have to wait till my contrack ends which is another year and a half...any ideas?

mrew42  Oct. 16, 2011 at 19:41

Buy a payg BB and use that?
That's what contracts are, contracts which tie you to minutes AND phone.

Treab  Oct. 16, 2011 at 21:17

You have several options izzy.

1) buy out your contract thats the cost every month minus a percentage usually three drop it by 10% (i think) others can be more or less.

2) buy a payg phone and sell the contract phone to cover it... but bear in mind if you default your provider would expect the contract phone back in a possible part settlement.

3) you say its 'rubbish' is that a personal opinion or is it a hardware issue/software problem as you maybe able to claim the phone isn't fit for purpose.

CTPAHHIK  Oct. 18, 2011 at 07:50

Call O2 again. Coworkers managed to get upgraded to iPhone 4S from iPhone 4 and obviously their contract was not over yet. Depends who you get. See if they offer you any options. Don't know if it's a good time to call right now, as they are assholes due to getting fat from all iPhone deals. Might want to cool it off and try after a week.

samanthad8  Nov. 19, 2012 at 14:09

hey did any of you guys have any look with a new phone through mid contract? i want to do the same as i aint happy with my iphone 4s?

rachelhoneymurs123  Apr. 1, 2013 at 22:41

I have a blackberry curve 9320 on a 2 year contract and i hate my phone. i want a sony xperia J , will i be able to change my phone and buy a pay as you go one ?

JanSt / MOD  Apr. 2, 2013 at 09:50

I have a blackberry curve 9320 on a 2 year contract and i hate my phone. i want a sony xperia J , will i be able to change my phone and buy a pay as you go one ?

You can use any¨¨ phone you want as long as you continue to pay off your contract. (**** as long as it's sim-free or on 'your' network - so, prepay would work).

Mind you:

Have you read reviews for the Xperia J? They aren't pretty...

Here's one excerpt:
And while the Xperia J might be able to withstand the attacks of those listed above, we can't help but notice that this it's not offering the best-bang for buck within its own family. The Xperia U costs the same as the J, matches its resolution and offers more than twice the processing power. The catch here is that it has a smaller screen and only has 6GB of non-expandable storage. Solving that final issue might require you to reach just a little bit deeper in your pocket and get the Xperia sola - we find the price premium on that one to be more than worth it on.

gsmarena

There are dozens like that, and I only looked for 2 minutes.
If you're not happy with the 9320, make sure you choose right...
Good Luck :)

cupcakegirl123  May. 5, 2013 at 15:01

not allways i have a brand new blackberry curve 9320 but im not insured with orange witch is where i got my phone from so they can only repair it not give me another phone but even now im having problems it wont stop freezing and has been froze for 3-4 days .

JanSt / MOD  May. 5, 2013 at 19:49

not allways i have a brand new blackberry curve 9320 but im not insured with orange witch is where i got my phone from so they can only repair it not give me another phone but even now im having problems it wont stop freezing and has been froze for 3-4 days .

I recap: it's brandnew and from Orange? You don't need insurance if it's faulty.
Have you removed the battery? Take it out, and leave it out for 20 minutes.
When it freezes, what's going on exactly? Any particular apps? Web browsing? Youtube?

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