ChangeWave: Apple Maps issues ‘irrelevant’

ChangeWave: Apple Maps issues ‘irrelevant’We’ve noted several times of late that any issues related to new iDevices are inevitably blown out of all proportion. With the iPhone 5 it's Apple Maps, which isn't quite up to Google Maps’ standards. Oh, the humanity!

But while CEO Tim Cook wrote an open letter of apology, conceding that Apple Maps “fell short”, a survey from ChangeWave suggests that consumers couldn’t care less.

ChangeWave Research leads with the headline “Apple Maps Issue Irrelevant as Massive iPhone 5 Buying Continues”. Does what it says on the tin.

According to ChangeWave, 90% of iPhone 5 users report no problem at all with Apple Maps. A modest 6% said it was “somewhat of a problem”, while only 3% felt it was a “Very Big Problem”.

To give those figures some context, a previous ChangeWave survey suggested that only 64% of iPhone 4 owners felt Antennagate wasn’t a problem; a significant 36% had some form of complaint.

The other slightly controversial feature on the iPhone 5 is the smaller Lightning connector, rendering previous accessories incompatible without an adapter.

However, the majority of users reckon it’s not much of a problem (31%), or no problem at all (26%).

How strange. It’s almost as if the media sensationalises such issues, hmm...

Read more about: Apple iPhone 5iOS

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22 comments

JanSt / MOD  Oct. 16, 2012 at 18:27

tolchaso

Pondlife  Oct. 16, 2012 at 18:59

Any survey is worth the paper this blog is written on, they also found over 50% of potential wp8 buyers want the Samsung offering...

eddyday  Oct. 16, 2012 at 19:14

It’s almost as if the media sensationalises such issues, hmm...

Of course, you can always rely on Mobot to back them up.

blizzard7  Oct. 16, 2012 at 19:31

Funny because at work I've heard nothing but insults for Apple maps. One of them who even queued up on iPhone 5 launch day called Apple Maps "the sh**est app I've ever used".

bettsy  Oct. 16, 2012 at 19:33

The maps app isn't that bad to be fair, a few glitches with wrong place names & wrong listings but nothing major.

The best part of it though is vector based maps, which makes it easier on the old data usage.

matt101101 / MOD  Oct. 17, 2012 at 09:12

Funny because at work I've heard nothing but insults for Apple maps. One of them who even queued up on iPhone 5 launch day called Apple Maps "the sh**est app I've ever used".
Same here, I have a friend who lives in Doncaster...apparently her half of the town (city?) is just a black chasm.

Stelph  Oct. 17, 2012 at 09:51

Funny because at work I've heard nothing but insults for Apple maps. One of them who even queued up on iPhone 5 launch day called Apple Maps "the sh**est app I've ever used".

I think it suffers due to the inevitable comparision with Google Maps, on its own its actually quite a sat nav app compared to a lot of the competition, however it is hopelessly behind Google Maps in detail of the standard map, quality of the photos, lack of streetview

I get what Apple were doing in removing Google maps and replacing it with their own, and it will definatly end up being a good mapping solution I have no doubt, but it was still a bit of a shock for most users I bet hence the backlash

morgano  Oct. 17, 2012 at 09:55

Ergh this article is just... Lewis Curdie extreme fanboy?

I have an iPhone 4, the maps issue in my area alone is huge. The maps look great, however the satellite imagery is rubbish compared to Google. I am partial and unbiased!

A house on my street is listed as a pub, even though there are no pubs for around a mile. 6 businesses on one street are listed on the wrong side of the road. Many many businesses are just not listed at all. A major school not far from my house is not listed at all. A large Tesco branch that has been around for years is not listed at all, but a small corner shop that no longer exists is.

The accuracy the maps is DOG awful and that's just within one mile from my house and I don't live in the country (I live in a BIG city).

According to ChangeWave, 90% of iPhone 5 users have not actually used Apple Maps. A modest 6% said it was “somewhat of a problem”, while only 3% felt it was a “Very Big Problem”.

Assuming the accuracy problems can be overcome then the apple solution is fine, I never really use the satellite imagery of google on a day to day basis anyway.

Your article is just shameless fanboyism on a ridiculous scale.

CTPAHHIK  Oct. 17, 2012 at 09:57

"90% of iPhone 5 users report no problem at all with Apple Maps"

Perhaps 90% of iPhone 5 users do not get out much, preferring to virtually connect with family and friends. :p

JanSt / MOD  Oct. 17, 2012 at 10:05

morgano,
you 'live in a BIG city', and there isn't a pub around within a mile? :p Sad.

Anyhoo...what's the beef with 'fanboy' Lewis? He skeptically reports about a dubious 'study'... And the point, y'all, WAS NOT whether the maps are crap or not. The point was that surveyed consumers didn't give a hoot.
The fact that 5 million went out to buy an iPhone 5 AFTER the blogosphere went ballistic about the maps, and the fact that over 100 million users updated to iOS6 within 3 days of launch would, sadly, suggest the survey isn't totally whack. Live with it. People are people.

Pondlife  Oct. 17, 2012 at 15:50

Funny because at work I've heard nothing but insults for Apple maps. One of them who even queued up on iPhone 5 launch day called Apple Maps "the sh**est app I've ever used".
Same here, I have a friend who lives in Doncaster...apparently her half of the town (city?) is just a black chasm.


I don't think you can blame Apple for that though

blizzard7  Oct. 17, 2012 at 20:30

Funny because at work I've heard nothing but insults for Apple maps. One of them who even queued up on iPhone 5 launch day called Apple Maps "the sh**est app I've ever used".
Same here, I have a friend who lives in Doncaster...apparently her half of the town (city?) is just a black chasm.


I don't think you can blame Apple for that though


+1 point for Pondlife.

matt101101 / MOD  Oct. 17, 2012 at 21:31

Funny because at work I've heard nothing but insults for Apple maps. One of them who even queued up on iPhone 5 launch day called Apple Maps "the sh**est app I've ever used".
Same here, I have a friend who lives in Doncaster...apparently her half of the town (city?) is just a black chasm.


I don't think you can blame Apple for that though

'Tis a fair point you have there...

Pondlife  Oct. 17, 2012 at 22:26

Have Apple corrected the name from Duncaster at least?

Mickmas  Oct. 18, 2012 at 00:55

The maps app isn't that bad to be fair, a few glitches with wrong place names & wrong listings but nothing major.

The best part of it though is vector based maps, which makes it easier on the old data usage.


Yeh, I don't see what the problem is either. I mean, who cares if it takes you to the wrong place every now and then or the fact that it doesn't even have your own street listed. It's not as if it's a navigation app or anything like that. What's the fuss?. As we all know Accuracy isnt that important when it comes to navigation. Somewhere near enough will do.

matt101101 / MOD  Oct. 18, 2012 at 09:20

The maps app isn't that bad to be fair, a few glitches with wrong place names & wrong listings but nothing major.

The best part of it though is vector based maps, which makes it easier on the old data usage.


Yeh, I don't see what the problem is either. I mean, who cares if it takes you to the wrong place every now and then or the fact that it doesn't even have your own street listed. It's not as if it's a navigation app or anything like that. What's the fuss?. As we all know Accuracy isnt that important when it comes to navigation. Somewhere near enough will do.

Firstly, that made me laugh. Secondly, I couldn't agree more :D.

Pondlife  Oct. 18, 2012 at 12:24

Ryanair endorse Apple maps.

bettsy  Nov. 8, 2012 at 22:03

The maps app isn't that bad to be fair, a few glitches with wrong place names & wrong listings but nothing major.

The best part of it though is vector based maps, which makes it easier on the old data usage.


Yeh, I don't see what the problem is either. I mean, who cares if it takes you to the wrong place every now and then or the fact that it doesn't even have your own street listed. It's not as if it's a navigation app or anything like that. What's the fuss?. As we all know Accuracy isnt that important when it comes to navigation. Somewhere near enough will do.


If you struggle to recognise where your street is when you're in your local area, then you should stick to paper maps.

JanSt / MOD  Nov. 9, 2012 at 07:08

Upgraded my BH's iPad to iOS 6 on Tuesday and played with the maps.
For this part of Ireland's west they are actually excellent. Much faster than Gmaps, also.
I noticed also that the Twitter world etc got very quiet about mapgate... just another normal Apple launch - 3 weeks of bitching...

Pondlife  Nov. 9, 2012 at 09:00

Oh come on that's just being silly, you can't expect them to go on about it on and on and on for ever more about it. Not like there were daily reports of how much vista sucked every single day until 7 got launched. Doesn't mean it's any better just means that news moves on.

Daily update, 3s signal still a bit rubbish inside building. g300 still doesn't have fully functional ics. Nokia still sticking with wp. Elop still has job.

One update I have wondered about is whether the person with the long rant about their belated surface rt eventually got delivery of it.

JanSt / MOD  Nov. 9, 2012 at 09:32

ah, but c'mom -the hardcore fanboys usually don't shy away from dead newshorses...and as we established: it's slow for real mobile news...

Pondlife  Nov. 9, 2012 at 09:40

True Lewis doesn't usually let it lie.
Yeah it really shouldn't be though if Nokia et al could get their **** together we could start hearing about the deficiencies in their new phones. Have read the white balance in the 920 is a bit jumpy..

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