julioinglesias

What happens when my contract ends?

I am coming to the end of a 24 month contract with 02, it's due to end in May. I've never had an upgrade before, I always just got a brand new contract. Can I choose any phone I want when I upgrade? Does my contract itself change too?

Most Useful Answer pdhroche  Apr. 20, 2011 at 20:18

They will carry on taking the money and providing the service, but your best option is to shop around before accepting an upgrade as you may not be getting the best price.

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3 comments

JanSt / MOD  Feb. 20, 2011 at 13:33

You can get a new phone, a new contract... there are so many variables. It would probably be best for you to find someone competent in an O2 store, or a dedicated o2 forum (=>> http://forum.o2.co.uk/ ).

shuwaz  Apr. 15, 2011 at 02:14

Nothing will happen. They generally just carry on regardless. However, you are legally entitled to a new phone (and possibly a cheaper/better tariff) at the end of ever contract period (as long as you agree to renew). Also, you can terminate the contract at the end of the period if you want to.

Remember - the network will never contact you to say: "hey! your contract is up for renewal, would you like to get the latest smartphone for free, negotiate a better contract or leave?" (_;)

Its like car/home insurance. Sneakily keep your money but demand in 24hrs if you owe them.

pdhroche  Apr. 20, 2011 at 20:18

They will carry on taking the money and providing the service, but your best option is to shop around before accepting an upgrade as you may not be getting the best price.

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