planet7

Galaxy S II on O2

Have purchase the handset on an O2 contract with phone locked to the network. Contacted O2 to get the phone unlocked - after 9 days still no code back with O2 claiming there's a delay in obtaining these. Any suggestions on how to get the handset unlocked without affecting the warranty? Thanks.

Most Useful Answer CTPAHHIK  May. 25, 2011 at 07:55

You cannot do it yet. Phone is brand new and you would need to wait until Samsung provides codes to O2.
If you willing to root your phone here are the steps:
http://www.inspiredgeek.com/2011/05/25/how-to-sim-unlock-your-samsung-galaxy-s2-sii/

Technically rooting voids your warranty, but I doubt that if you have hardware fault with your phone warranty claim will be rejected. Just don't harass customer service with software issues, if you root.

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CTPAHHIK  May. 25, 2011 at 07:55

You cannot do it yet. Phone is brand new and you would need to wait until Samsung provides codes to O2.
If you willing to root your phone here are the steps:
http://www.inspiredgeek.com/2011/05/25/how-to-sim-unlock-your-samsung-galaxy-s2-sii/

Technically rooting voids your warranty, but I doubt that if you have hardware fault with your phone warranty claim will be rejected. Just don't harass customer service with software issues, if you root.

planet7  May. 25, 2011 at 09:30

Thanks for your reply CTPAHHIK.

I did come across a websites (mobileunlocked.co.uk) that appears to provide codes, but I guess there is the risk the code doesn't work and freezes the handset.

I guess I will just have to be a little patient as I want to avoid the 'rooting' path due to the warranty issue.

JanSt / MOD  May. 25, 2011 at 09:38

Mobileunlocked ALWAYS say they can provide a code. Then once you paid, they start searching. They won't give you a wrong code that 'freezes' your phone, but they will email you next day saying, 'sorry, there is currently no unlocking method'.

CTPAHHIK  May. 25, 2011 at 10:04

You cannot break/freeze/damage handset with wrong/incorrect code. Completely bad scenario would be your handset rebooting and coming back up locked - you are back where you started.

With Android it's much easier to root phone and unlock it, than to find a way to break algorithm that generates unlocking key. I don't think any of websites can unlock Android via code.
Samsung has codes and might be busy with everyone requesting one.

potnoodle  May. 30, 2011 at 04:51

I wonder if samsung has put the unlock codes on the handset itself again like they did with the 1st galaxy S...I remember someone made an app that can get these codes off the handset

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