onthemarket

Why no Ice Cream Sandwich for the HTC Desire HD?

Surely the HTC Desire HD is technically capable of handling Ice Cream Sandwich? I mean: isn't ICS on the HTC Desire C?!?!

Most Useful Answer Mouse1903  Jul. 25, 2012 at 13:27

JanSt, that's quite an ignorant comment. I've owned my DHD since new in Dec 2010 so technically not 2 years old as there were launch delays in the UK. I'm interested in the latest technology, but if I was to have the latest phone I'd be changing it every 3 months! Simple fact is the phone is capable of supporting it and it's poor customer service from HTC

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JanSt / MOD  Jul. 24, 2012 at 14:18

The HTC Desire C has twice the internal storage. And it was launched with/built for ICS!
Sense is one big pile of bloat. And if HTC released a slimmed down version of ICS with a Sense Lite UI people would b*tch as well... Also: The Desire HD is almost 2 years old. HTC may rationalise their decision as 'who cares'? Whoever still sports such an 'oldie' is probably not that interested in whatever is the latest?

Mouse1903  Jul. 25, 2012 at 13:27

JanSt, that's quite an ignorant comment. I've owned my DHD since new in Dec 2010 so technically not 2 years old as there were launch delays in the UK. I'm interested in the latest technology, but if I was to have the latest phone I'd be changing it every 3 months! Simple fact is the phone is capable of supporting it and it's poor customer service from HTC

JanSt / MOD  Jul. 25, 2012 at 19:10

JanSt, that's quite an ignorant comment. I've owned my DHD since new in Dec 2010 so technically not 2 years old as there were launch delays in the UK. I'm interested in the latest technology, but if I was to have the latest phone I'd be changing it every 3 months! Simple fact is the phone is capable of supporting it and it's poor customer service from HTC
Whoa... hello! I said that could be HTC's "rationale"! Do you believe they like you? How dare you use an old phone? ;)
I even put a questionmark at the end. I totally disagree with that POV! I like to try all sorts of things, and now and again I'm in a position to get my hands on devices.. But I actually use my 'main' phone quite longer than many others. I used an E61 for 2 years, an E71 for a year and a half. I'm currently between an N9 and a Pre 3. Not trendy.
I agree: it's lazy customer service. But the rationale I held up as a scenario is floating around the web and in phone stores.
I had a DHD and luckily I experienced poor customer service very early on. I liked the phone, but after 10 days I spent 4 weeks in warranty/exchange hell. I said bye bye, HTC before an OS update was even an issue.
I recently used 2 One-series devices... and neither impressed me enough to fully commit to Android as a main phone.
There.
You are right, your DHD is a competent device! It should get support. Nokia have 'traditionally' provided software updates for a minimum of 2 years. Heck, my old E61 recently got a fw update!

matt101101 / MOD  Jul. 26, 2012 at 00:12

Jan, you're too diplomatic.

The DHD was a crappy phone, HTC took the original Desire and made it bigger...and worse. The build quality was crap, the battery life was crap, the SLCD screen was crap (when compared to the AMOLED of the original production run of the original Desire) and it turns out the software support is crap, too.

All in all, a crappy phone. Probably why I stuck mine up for sale after only 24 hours of ownership.

JanSt / MOD  Jul. 26, 2012 at 09:48

Jan, you're too diplomatic.

The DHD was a crappy phone, HTC took the original Desire and made it bigger...and worse. The build quality was crap, the battery life was crap, the SLCD screen was crap (when compared to the AMOLED of the original production run of the original Desire) and it turns out the software support is crap, too.

All in all, a crappy phone. Probably why I stuck mine up for sale after only 24 hours of ownership.

Ah, honestly - I wouldn't say 'crappy'... Okay, I went through 3 faulty ones in 4 weeks. But that was Vodafone's shoddy repair company. I know a few people who still have theirs and live happily with it. Though it was a step back from the HD2 in terms of quality feel.
You are a bit an*l with regards to screens :p No harm, but most folks would probably say the DHD has an okay screen - provided they don't spend a couple of days with an iPad 3 or SGS 3... Well. Okay. It was big but not great!

matt101101 / MOD  Jul. 26, 2012 at 11:17

Jan, you're too diplomatic.

The DHD was a crappy phone, HTC took the original Desire and made it bigger...and worse. The build quality was crap, the battery life was crap, the SLCD screen was crap (when compared to the AMOLED of the original production run of the original Desire) and it turns out the software support is crap, too.

All in all, a crappy phone. Probably why I stuck mine up for sale after only 24 hours of ownership.

Ah, honestly - I wouldn't say 'crappy'... Okay, I went through 3 faulty ones in 4 weeks. But that was Vodafone's shoddy repair company. I know a few people who still have theirs and live happily with it. Though it was a step back from the HD2 in terms of quality feel.
You are a bit an*l with regards to screens :p No harm, but most folks would probably say the DHD has an okay screen - provided they don't spend a couple of days with an iPad 3 or SGS 3... Well. Okay. It was big but not great!

Of course there'll be happy Desire HD owners, that's a given seeing as HTC sold a fair few of them (AFAIK). Everything about the phone was worse than the original Desire, though. Even the 8mp camera was so shockingly bad, that the 5mp one on the Desire was, in real world usage, a much better camera.

That's before we get to the Desire HD's name...HD!? What about it is HD, exactly? All it can do that's in any way HD related, is shoot 720p HD video (which the original Desire can also do). It can't record or playback full HD video and its screen WVGA, the same as the original Desire, but with a lower PPI.

I'll give you the fact I'm an*l about displays, only the Galaxy S2 and iPad 3 have ever truly impressed me :p. Despite that, nothing will lessen my dislike for the Desire HD. IMO, the Desire HD was where it all started to go downhill for HTC.

Pondlife  Jul. 26, 2012 at 12:37

no wonder they want people to forget about it and move on then ;)

JanSt / MOD  Jul. 26, 2012 at 12:50

Jan, you're too diplomatic.

The DHD was a crappy phone, HTC took the original Desire and made it bigger...and worse. The build quality was crap, the battery life was crap, the SLCD screen was crap (when compared to the AMOLED of the original production run of the original Desire) and it turns out the software support is crap, too.

All in all, a crappy phone. Probably why I stuck mine up for sale after only 24 hours of ownership.

Ah, honestly - I wouldn't say 'crappy'... Okay, I went through 3 faulty ones in 4 weeks. But that was Vodafone's shoddy repair company. I know a few people who still have theirs and live happily with it. Though it was a step back from the HD2 in terms of quality feel.
You are a bit an*l with regards to screens :p No harm, but most folks would probably say the DHD has an okay screen - provided they don't spend a couple of days with an iPad 3 or SGS 3... Well. Okay. It was big but not great!

Of course there'll be happy Desire HD owners, that's a given seeing as HTC sold a fair few of them (AFAIK). Everything about the phone was worse than the original Desire, though. Even the 8mp camera was so shockingly bad, that the 5mp one on the Desire was, in real world usage, a much better camera.

That's before we get to the Desire HD's name...HD!? What about it is HD, exactly? All it can do that's in any way HD related, is shoot 720p HD video (which the original Desire can also do). It can't record or playback full HD video and its screen WVGA, the same as the original Desire, but with a lower PPI.

I'll give you the fact I'm an*l about displays, only the Galaxy S2 and iPad 3 have ever truly impressed me :p. Despite that, nothing will lessen my dislike for the Desire HD. IMO, the Desire HD was where it all started to go downhill for HTC.
HM...INTERESTING THOUGHT?!

matt101101 / MOD  Jul. 26, 2012 at 12:52

Jan, you're too diplomatic.

The DHD was a crappy phone, HTC took the original Desire and made it bigger...and worse. The build quality was crap, the battery life was crap, the SLCD screen was crap (when compared to the AMOLED of the original production run of the original Desire) and it turns out the software support is crap, too.

All in all, a crappy phone. Probably why I stuck mine up for sale after only 24 hours of ownership.

Ah, honestly - I wouldn't say 'crappy'... Okay, I went through 3 faulty ones in 4 weeks. But that was Vodafone's shoddy repair company. I know a few people who still have theirs and live happily with it. Though it was a step back from the HD2 in terms of quality feel.
You are a bit an*l with regards to screens :p No harm, but most folks would probably say the DHD has an okay screen - provided they don't spend a couple of days with an iPad 3 or SGS 3... Well. Okay. It was big but not great!

Of course there'll be happy Desire HD owners, that's a given seeing as HTC sold a fair few of them (AFAIK). Everything about the phone was worse than the original Desire, though. Even the 8mp camera was so shockingly bad, that the 5mp one on the Desire was, in real world usage, a much better camera.

That's before we get to the Desire HD's name...HD!? What about it is HD, exactly? All it can do that's in any way HD related, is shoot 720p HD video (which the original Desire can also do). It can't record or playback full HD video and its screen WVGA, the same as the original Desire, but with a lower PPI.

I'll give you the fact I'm an*l about displays, only the Galaxy S2 and iPad 3 have ever truly impressed me :p. Despite that, nothing will lessen my dislike for the Desire HD. IMO, the Desire HD was where it all started to go downhill for HTC.
HM...INTERESTING THOUGHT?!

What's an interesting thought?

Pondlife  Jul. 26, 2012 at 12:57

Have they really gone downhill though or have Samsung just shot past them. Taking Samsung out of the equation are htc still best of the rest?

matt101101 / MOD  Jul. 26, 2012 at 13:02

Have they really gone downhill though or have Samsung just shot past them. Taking Samsung out of the equation are htc still best of the rest?
I wouldn't buy, and couldn't live with, any of the models which HTC currently produce. As for being next best after Samsung, the choice between an iPhone and a One X would be seriously difficult for me (hypothetically; in as much as in the real world, I'd buy neither and save my money).

CTPAHHIK  Jul. 26, 2012 at 18:22

I'm still quite happy with my DHD and so far haven't found a need to switch to something new.
Battery life is 2 days with moderate use - non stock ROM.
Screen is matter of preference - Play has better screen, but it's smaller. Samsungs come with AMOLEDs and I rather prefer sharpness to colors.
Build quality is not very good, but still superior to Galaxy range.
Camera is crap - no argument here.

Overall, not a good or bad, rather mediocre high end phone back at its days.
HTC should do an upgrade to ICS. Sensation XL is identical to DHD, so one ROM is working on both phones and there better be ICS for S XL or HTC will be quickly forgotten.

matt101101 / MOD  Jul. 27, 2012 at 00:45

I'm still quite happy with my DHD and so far haven't found a need to switch to something new.
Battery life is 2 days with moderate use - non stock ROM.
Screen is matter of preference - Play has better screen, but it's smaller. Samsungs come with AMOLEDs and I rather prefer sharpness to colors.
Build quality is not very good, but still superior to Galaxy range.
Camera is crap - no argument here.

Overall, not a good or bad, rather mediocre high end phone back at its days.
HTC should do an upgrade to ICS. Sensation XL is identical to DHD, so one ROM is working on both phones and there better be ICS for S XL or HTC will be quickly forgotten.

So, battery life is only good if you void your warranty, then?
That brings me onto build quality (in as much as, you're likely to need said warranty when something drops off/stops working).
SAMOLED+ covers sharpness, contrast and colours (and beats SLCD, hands down).
Adding ballast to a device, does not improve build quality, likewise, a light device, is not automatically badly built. HTC use nice materials, but fail to stick the bits together in an adequate manner.
Camera, we agree on anyway. It's sh*t.

Overall, it was at best mediocre in its day. Far worse than the original Desire, and therefore looked even worse than it really was.

CTPAHHIK  Jul. 27, 2012 at 08:29

Pretty much any Android phone needs to be rooted this day to improve battery life and they all have bad one. If you don't root for battery improvement, you root to remove crapware.
IPS panel is always sharper than any variation of AMOLED. I know you in love with AMOLED, but it does have it's weaknesses. IPS has better color reproduction. AMOLED is brightness, contrast + more colorful (but inaccurate). This is matter of preference.
All Samsungs feel cheap, which gives bad first impression. Only later you get to appreciate their sturdiness. Once again, matter of preference - Quality feel vs. durable plastic

matt101101 / MOD  Jul. 27, 2012 at 10:00

True, but the DHD has particularly bad battery life when using stock firmware, presumably due to the tiny battery HTC fitted it with. I think we're just going to have to call displays a matter of personal preference, which they are in reality.

Build quality has to be the most misused phrase ever. People seem to think that build quality and component material type are the same thing. Build quality is what Samsung phones do best, they don't fall apart and the plastic cases are cheap to replace if you are careless enough to somehow break one. HTC phones have great component materials (aluminium etc), but those component have a nasty habit of becoming separated from one another, meaning the phone needs repairing.

JanSt / MOD  Jul. 27, 2012 at 10:03

True, but the DHD has particularly bad battery life when using stock firmware, presumably due to the tiny battery HTC fitted it with. I think we're just going to have to call displays a matter of personal preference, which they are in reality.

Build quality has to be the most misused phrase ever. People seem to think that build quality and component material type are the same thing. Build quality is what Samsung phones do best, they don't fall apart and the plastic cases are cheap to replace if you are careless enough to somehow break one. HTC phones have great component materials (aluminium etc), but those component have a nasty habit of becoming separated from one another, meaning the phone needs repairing.

True. The HD2 is probably the last well built HTC! Solid, no-bull pastic combined with a large very sturdy metal battery cover, The HTC DHD had quite a few 'gaps'... and lets not get into the One-series, and its flakey coating....

matt101101 / MOD  Jul. 27, 2012 at 11:28

True, but the DHD has particularly bad battery life when using stock firmware, presumably due to the tiny battery HTC fitted it with. I think we're just going to have to call displays a matter of personal preference, which they are in reality.

Build quality has to be the most misused phrase ever. People seem to think that build quality and component material type are the same thing. Build quality is what Samsung phones do best, they don't fall apart and the plastic cases are cheap to replace if you are careless enough to somehow break one. HTC phones have great component materials (aluminium etc), but those component have a nasty habit of becoming separated from one another, meaning the phone needs repairing.

True. The HD2 is probably the last well built HTC! Solid, no-bull pastic combined with a large very sturdy metal battery cover, The HTC DHD had quite a few 'gaps'... and lets not get into the One-series, and its flakey coating....

The Desire wasn't too badly built (it was built a lot like a Samsung, though; mainly from plastic), from what I recall. I only ever managed to crack the plastic around the charging port, and that was entirely my fault.

JanSt / MOD  Jul. 27, 2012 at 12:08

True, but the DHD has particularly bad battery life when using stock firmware, presumably due to the tiny battery HTC fitted it with. I think we're just going to have to call displays a matter of personal preference, which they are in reality.

Build quality has to be the most misused phrase ever. People seem to think that build quality and component material type are the same thing. Build quality is what Samsung phones do best, they don't fall apart and the plastic cases are cheap to replace if you are careless enough to somehow break one. HTC phones have great component materials (aluminium etc), but those component have a nasty habit of becoming separated from one another, meaning the phone needs repairing.

True. The HD2 is probably the last well built HTC! Solid, no-bull pastic combined with a large very sturdy metal battery cover, The HTC DHD had quite a few 'gaps'... and lets not get into the One-series, and its flakey coating....

The Desire wasn't too badly built (it was built a lot like a Samsung, though; mainly from plastic), from what I recall. I only ever managed to crack the plastic around the charging port, and that was entirely my fault.


Yes, you are right. The Desire - and more so: the Legend - were of great build quality. But of the big ones, the 4.3inchers, the HD2 was the last impressive HTC imho... crap screen by today's standards... But purely in terms of construction.

matt101101 / MOD  Jul. 27, 2012 at 12:32

True, but the DHD has particularly bad battery life when using stock firmware, presumably due to the tiny battery HTC fitted it with. I think we're just going to have to call displays a matter of personal preference, which they are in reality.

Build quality has to be the most misused phrase ever. People seem to think that build quality and component material type are the same thing. Build quality is what Samsung phones do best, they don't fall apart and the plastic cases are cheap to replace if you are careless enough to somehow break one. HTC phones have great component materials (aluminium etc), but those component have a nasty habit of becoming separated from one another, meaning the phone needs repairing.

True. The HD2 is probably the last well built HTC! Solid, no-bull pastic combined with a large very sturdy metal battery cover, The HTC DHD had quite a few 'gaps'... and lets not get into the One-series, and its flakey coating....

The Desire wasn't too badly built (it was built a lot like a Samsung, though; mainly from plastic), from what I recall. I only ever managed to crack the plastic around the charging port, and that was entirely my fault.


Yes, you are right. The Desire - and more so: the Legend - were of great build quality. But of the big ones, the 4.3inchers, the HD2 was the last impressive HTC imho... crap screen by today's standards... But purely in terms of construction.

Ahh, yes, I agree with you. The HD2 was the last well built, large HTC device. The Legend was on par with it for build quality, but as a phone it was too small and had too little power (especially considering it was released around the same time as the Desire).

I was really hoping the "One Series" would be the devices HTC needed to get back to their glory days of the HD2 and the original Desire, alas, it seems they're simply Sensation mk2 devices :(.

matt101101 / MOD  Jul. 27, 2012 at 12:44

JanSt, that's quite an ignorant comment. I've owned my DHD since new in Dec 2010 so technically not 2 years old as there were launch delays in the UK. I'm interested in the latest technology, but if I was to have the latest phone I'd be changing it every 3 months! Simple fact is the phone is capable of supporting it and it's poor customer service from HTC
I owned a Desire HD in October 2010 (when it was launched), that makes the phone 3 months off being 2 years old. I'd say that qualifies as "nearly" 2 years old, wouldn't you?

As for UK release delays, you're right, there were delays....of about a week...hardly significant when we're measuring its ages in years, nowadays.

dcx_badass  Aug. 1, 2012 at 14:06

Worst phone I've ever had the displeasure of using (and I've used iphones and Nokia N95's).

matt101101 / MOD  Aug. 1, 2012 at 14:10

Worst phone I've ever had the displeasure of using (and I've used iphones and Nokia N95's).
I wouldn't go that far, but I would say that on a price vs crappiness scale, the DHD is the highest (or is that lowest), phone I've ever used.

dcx_badass  Aug. 1, 2012 at 14:25

Worst phone I've ever had the displeasure of using (and I've used iphones and Nokia N95's).
I wouldn't go that far, but I would say that on a price vs crappiness scale, the DHD is the highest (or is that lowest), phone I've ever used.

Ours was out of action for 3 months, got sent off to HTC 5 times, each time came back with a new fault, ranging from no service (on any network), to a solid reboot loop on startup (obviously not even tested it), or sending it back with the wrong colour battery cover for the phone. In the end CPW agreed to swap it for a SGS2.
Not forgetting the Boxing day update which would cause your inbox to randomly wipe and you to not get text alerts, HTC pulled the update but didn't sort it in the following 4+ months for people who had already updated.

matt101101 / MOD  Aug. 1, 2012 at 14:29

Worst phone I've ever had the displeasure of using (and I've used iphones and Nokia N95's).
I wouldn't go that far, but I would say that on a price vs crappiness scale, the DHD is the highest (or is that lowest), phone I've ever used.

Ours was out of action for 3 months, got sent off to HTC 5 times, each time came back with a new fault, ranging from no service (on any network), to a solid reboot loop on startup (obviously not even tested it), or sending it back with the wrong colour battery cover for the phone. In the end CPW agreed to swap it for a SGS2.
Not forgetting the Boxing day update which would cause your inbox to randomly wipe and you to not get text alerts, HTC pulled the update but didn't sort it in the following 4+ months for people who had already updated.

I'm so glad I only owned mine for a couple of days. The screen and the battery life were bad enough for me to sell it, I'm glad I didn't get chance to experience all of the things you have. If I'd have had your experience, I'd class it as my worse ever phone, too.

All this is made worse by the fact it was bloody expensive when it was new, it was a £400-500 phone, not something you expect to have so many issues (especially when it was a follow up to the awesome Desire).

louiselouise  Aug. 8, 2012 at 00:08

Jan, you're too diplomatic.

The DHD was a crappy phone, HTC took the original Desire and made it bigger...and worse. The build quality was crap, the battery life was crap, the SLCD screen was crap (when compared to the AMOLED of the original production run of the original Desire) and it turns out the software support is crap, too.

All in all, a crappy phone. Probably why I stuck mine up for sale after only 24 hours of ownership.

Ah, honestly - I wouldn't say 'crappy'... Okay, I went through 3 faulty ones in 4 weeks. But that was Vodafone's shoddy repair company. I know a few people who still have theirs and live happily with it. Though it was a step back from the HD2 in terms of quality feel.
You are a bit an*l with regards to screens :p No harm, but most folks would probably say the DHD has an okay screen - provided they don't spend a couple of days with an iPad 3 or SGS 3... Well. Okay. It was big but not great!

Of course there'll be happy Desire HD owners, that's a given seeing as HTC sold a fair few of them (AFAIK). Everything about the phone was worse than the original Desire, though. Even the 8mp camera was so shockingly bad, that the 5mp one on the Desire was, in real world usage, a much better camera.

That's before we get to the Desire HD's name...HD!? What about it is HD, exactly? All it can do that's in any way HD related, is shoot 720p HD video (which the original Desire can also do). It can't record or playback full HD video and its screen WVGA, the same as the original Desire, but with a lower PPI.

I'll give you the fact I'm an*l about displays, only the Galaxy S2 and iPad 3 have ever truly impressed me :p. Despite that, nothing will lessen my dislike for the Desire HD. IMO, the Desire HD was where it all started to go downhill for HTC.
I agree with most of this. The "HD" tag was a selling point but I barely got any useable video out of it (I know it's not a video camera, but it certainly wasn't useful for gigs or low-light, ditto the camera).

I love the big screen, and the display, for me, wasn't a deal-breaker. Happily wiled away hours on the internet (Maxthon Browser for me), chuckled at b3ta and the like, contributed to forums (sometimes looking like a twit, when I didn't edit properly). All part of the fun. And all listening to music and sitting on the bus. Bliss.

BUT I did have issues with it. It did have rebooting loops, at times, and it's been in repair twice (new mainboard, speaker, earpiece, basically stripped and rebuilt). And it came back "force closing" merrily all the time, worked for a month and is dead again.

Maybe I was easily satisfied as I had nothing to compare it to, being a Sony Ericsson-er previously.

Funnily enough, sometimes I'd get "no shows" with text messages not appearing. At the time I was advised to install Handcent SMS (via Android Forums)...it still happened, but not enough for me to lose the rag.

I can't stick up for the battery as it was and is AWFUL. Things improved with the software updates, but you're shackled to a charger/USB regardless.

Sigh. Things can only get better from here. My sis is "inheriting" the DHD, if it can stay in action, that is. HTC have been great with the warranty repairs.

HTC need to stop churning out nondescript phones with nondescript names. Focus on quality, not quantity.

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