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iMessage thread split in two

I was messaging someone yesterday on iMessage and the thread split in two, one with her mobile, one with her email address. Why is that? Any way to merge the threads?

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JanSt / MOD  Nov. 16, 2013 at 08:57

I don't use iMesage, but check out this thread https://discussions.apple.com/thread/4640044

See which of the suggested solutions you have tried etc....

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