Apple's new iPad has been selling like hotcakes, but over the last few days that metaphor has taken on a whole new meaning, with an increasing number of iPad users complaining that their new tablet is overheating.
However, despite complaints of the tablet getting so hot it can be uncomfortable to touch, Apple has done what Apple always does: it has insisted there's nothing wrong.
Cast your minds back 18 months to the infamous Antennagate saga, the iPhone 4 design flaw that saw the Apple handset losing signal if held in a specific way. While Apple did eventually cave and offer all users a free bumper as a workaround for the issue, that was after weeks and weeks of flatly denying there was anything wrong at all.
This issue isn't quite on that level – it seems to be a question of comfort rather than an actual problem – but Apple has nonetheless responded in similar fashion, issuing the press release equivalent of a disinterested shrug of the shoulders.
“The new iPad delivers a stunning Retina display, A5X chip, support for 4G LTE plus 10 hours of battery life, all while operating well within our thermal specifications,” Apple's statement reads. “If customers have any concerns they should contact AppleCare.”
Okaaaay. So basically: “we're issuing a statement because a lot of people have got in touch to report a problem. There is no problem, but if you have any problems, please feel free to get in touch and report them.”
Thanks for that.
Has anyone out there contacted AppleCare over their overly toasty iPad? Feel free to drop us a line in the comments below to share your experiences.