pawsmcgraw

iphone 4 update keeps timing out

On my iphone 4, the current software is 4.0.1. I am getting a prompt on itunes to upgrade to 4.3.2. When I try it, it starts and I click through and accept the agreement, but then I get an error message a few minutes later. It says:

There was a problem downloading the software for the iphone "x's phone". The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again later.

I don't think there's a problem with my network? What can I do please?

Most Useful Answer discojake  Apr. 15, 2011 at 19:15

Could possibly be a conflict with any protection you are using, like Norton, Zone Alarm, Kaspersly etc. I'd suggest disabling anything like that which is running, try it again.

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discojake  Apr. 15, 2011 at 19:15

Could possibly be a conflict with any protection you are using, like Norton, Zone Alarm, Kaspersly etc. I'd suggest disabling anything like that which is running, try it again.

pawsmcgraw  Apr. 15, 2011 at 20:46

Turned off kaspersky and it worked!

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