BillyCoff

Iphone 4s on O2/Tescos, no signal but shows carrier, not blocked any solutions

Most Useful Answer matt101101  Dec. 24, 2012 at 00:20

Tried a different SIM card? Restarting the phone? Taking the SIM out and making sure it's clean of dust and debris? Might sound stupid, but is the phone in aeroplane/offline mode? Possibly back up to iCloud and then factory reset the device...

If all that fails, you may well have a hardware issue. In which case, no iPhone 4S is 24 months old, so it'll still be under warranty (as long as you've not done something to void the warranty, obviously).

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matt101101 / MOD  Dec. 24, 2012 at 00:20

Tried a different SIM card? Restarting the phone? Taking the SIM out and making sure it's clean of dust and debris? Might sound stupid, but is the phone in aeroplane/offline mode? Possibly back up to iCloud and then factory reset the device...

If all that fails, you may well have a hardware issue. In which case, no iPhone 4S is 24 months old, so it'll still be under warranty (as long as you've not done something to void the warranty, obviously).

BillyCoff  Dec. 24, 2012 at 14:16

Hi Matt
Thanks, I tried all of the above except going to the apple store. I have done a full reset, reset network settings disabled find my location, date & time etc. I can see the carrier but no signal bars, when I toggle 3g switch, bars appear then go again. I wondering if I unlock it and switch networks will it work. I have checked the IMEI and the phone is still valid. I was given the phone as my friend couldn't get it to work either. It has not been tampered with and no water damage ,curious about the 2 year warranty I thought it was 1 year (or is that just apple care cover?).

Regards

matt101101 / MOD  Dec. 24, 2012 at 14:49

EU law says you get two years warranty, here's the information Apple provide on the matter:
http://www.apple.com/uk/legal/statutory-warranty/

matt101101 / MOD  Dec. 24, 2012 at 14:53

Not forgetting, you also have the Sales of Goods Act 1979 on your side (though you'd have to get your friend to claim as he was the one who made the original purchase). It's reasonable to expect a phone to last at least 3 years (I use that argument as phones are sold on 3 year contracts in Canada and the iPhone 4S was sold in Canada), therefore any iPhone 4S should not have developed faults yet and if they have, it's not the consumer's responsibility to pay for them to be put right.

SOGA: http://www.legislation.gov.uk/ukpga/1979/54

Treab  Dec. 24, 2012 at 16:28

Matt is being a bit blaise about the law (which for a lawyer is shocking :p lol)

The sales of goods act is not as clear cut as he is making out. if the phone is older than 6 months the retailer has a right to request that YOU pay for an engineers report to discover whether it is a manufacturing fault of whether its a result of you mishandling the phone.

matt101101 / MOD  Dec. 24, 2012 at 16:47

Meh, it's Xmas eve and I gave a link to the full sale of goods act, it'll do for unpaid advice ;).

Treab  Dec. 24, 2012 at 16:51

Meh, it's Xmas eve and I gave a link to the full sale of goods act, it'll do for unpaid advice ;).

its all your worth :p

BillyCoff  Dec. 24, 2012 at 17:11

Cheers guys all good stuff. I was hoping to get it working and don't really want to give it back, besides he live in Glasgow and I am in Bath. Looks like fleabay after crimbo or use it as an ipod.

Merry Christmas

matt101101 / MOD  Dec. 24, 2012 at 17:14

Meh, it's Xmas eve and I gave a link to the full sale of goods act, it'll do for unpaid advice ;).

its all your worth :p

'Tis true, unfortunately :(.

Y
Anyway, you can't treat this place like an (abusive) hotel :p. Where've you been recently?

Treab  Dec. 24, 2012 at 17:18

Meh, it's Xmas eve and I gave a link to the full sale of goods act, it'll do for unpaid advice ;).

its all your worth :p

'Tis true, unfortunately :(.

Y
Anyway, you can't treat this place like an (abusive) hotel :p. Where've you been recently?


some of us have real jobs matty :p we help people not screw them over unlike those evil smeggy lawyers ;)

matt101101 / MOD  Dec. 24, 2012 at 17:26

Meh, it's Xmas eve and I gave a link to the full sale of goods act, it'll do for unpaid advice ;).

its all your worth :p

'Tis true, unfortunately :(.

Y
Anyway, you can't treat this place like an (abusive) hotel :p. Where've you been recently?


some of us have real jobs matty :p we help people not screw them over unlike those evil smeggy lawyers ;)

Screwing people over takes time too, I'll have you know ;)

I have no idea why that face, isn't a face...odd.

matt101101 / MOD  Dec. 24, 2012 at 17:27

Btw, I bought a Note 2, thought you might like to know.

Treab  Dec. 24, 2012 at 17:50

Btw, I bought a Note 2, thought you might like to know.

spotted that... another VAT rip off for the rich?

matt101101 / MOD  Dec. 24, 2012 at 18:12

Btw, I bought a Note 2, thought you might like to know.

spotted that... another VAT rip off for the rich?

Import from Deutschland, genuinely unsure about whether I can/how to go about claiming back the 19% VAT I paid...

It would have been £357 with no VAT, £425.86 delivered with VAT.

Treab  Dec. 24, 2012 at 18:19

doubt you can...

matt101101 / MOD  Dec. 24, 2012 at 19:00

Well, this is what HMRC say, but they seem to think I should have paid 20% on entry to the UK, whereas I actually paid 19% when I paid Amzon.de for the goods:

If you are registered for VAT in the UK and receive goods from other countries in the EU, technically known as acquisitions rather than imports, you will normally pay VAT at the time the goods come into the UK. The rate of VAT payable is the same rate that you would have paid had the goods been supplied to you by a UK supplier. This VAT is known as acquisition tax and you can normally reclaim this VAT, if the acquisitions relate to VAT taxable supplies that you make.

See how confusing it is...

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