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iPhone 5S - EE - no 3G or 4G

Upgrade to iPhone 5S on EE. Everything works on WiFi, but no 3G or 4G.
Before I phone (hate call centers!) is there something I can try myself? Can I change a setting?

Most Useful Answer JanSt  Jun. 16, 2014 at 17:22

Have you activated the phone via iTunes on your computer (WITH the sim card inside!)???
That may install the correct settings from EE.
Also, ahem... have you enabled mobile data in settings?

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JanSt / MOD  Jun. 16, 2014 at 17:22

Have you activated the phone via iTunes on your computer (WITH the sim card inside!)???
That may install the correct settings from EE.
Also, ahem... have you enabled mobile data in settings?

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