Oh dear. A couple of weeks ago we wrote about the dreaded Black Screen of Death that was reportedly plaguing LG Optimus 2X owners. To LG’s credit, they quickly responded to user feedback and fired out a patch, but apparently the issue still remains for some unlucky users.
To make matters worse, a promised software update, scheduled for the end of May, has now been delayed for several weeks.
A translated post from LGblog.it reads: “We regret having to announce that the software version expected by the end of the month – in order to solve the instability problems alleged by some customers – has been postponed for several weeks.
“Troubleshooting is taking longer than expected because of the systematic nature of the anomalies reported, involving only a part of owners of LG Dual Optimus. Many customers have found the solution to instability in fact known (and reset the product off the phone is charging) with the upgrade to version V10b, we recommend that in any case to make. We also recommend that you reset the product to the factory settings using the menu “Privacy” after the upgrade.
“However, we are aware of the hardships that some of you are trying with our product. All resources are stretched to the limit of LG to release a best software as soon as possible, but at present we have to move the deadline for issuing the second half of June. We will do everything possible to bring forward this date. We apologize again with all of you who have given us confidence when you buy LG Dual Optimus.”
LG promises more news via Facebook and LGblog.it in due course.
via: LG Optimus 2X Blog