Microsoft’s Joe Belfiore, corporate vice president and director of Windows Phone Program Management, has apologised for the delay in rolling out the Nodo update for WP7, after mistakenly suggesting the process was “complete” during a video interview.
The interview was posted on Microsoft’s Channel 9 site, and caused a slew of irate comments from WP7 users.
Joe eventually commented himself, explaining: “I referred to our updates as “complete” because I was thinking of the internal process where we pass completed software to another group who delivers them – but of course no update is complete until you all have it.”
The update process hasn’t gone very well at all. First there was the pre-update that brought no noticeable new features and reportedly bricked a number of Samsung phones. Then the actual update was pushed back. Many users are still waiting.
Belfiore acknowledged the problems, saying: “We know it’s been frustrating to wait for features/fixes and (probably worse) to hear little from us on specific dates. We are sorry the process has been rocky.”
Joe concludes: “The main thing we are trying to do is to get the updates out to everyone in a way that is reliable and works, and then make our process better and more transparent in the future.” As a first step, a Where's my phone update? table has been published.
The Nodo update brings a number of improvements to Windows Phone 7, most notably copy & paste. Mango is expected later in the year. It’ll introduce multitasking and IE9 with partial HTML 5 support.