jonarcher

How can I get out of my mis-sold business contract?

I was mis-sold a business contract by O2. I’m not a business and want to cancel the contract. What are my rights? Can I cancel the contract even after 30 days?

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discojake  Feb. 14, 2011 at 16:52

If you bought this in-store, I'd go to the store and ask to speak to the manager and explain the situation and see what they can do.

If you bought it over the phone, give customer services a call and inquire as to what to do. Depending on how long you've had the contract, they might be helpful.

I was mis-sold a BT broadband contract once, they were able to pull up the original call recording and I was given a full refund.

When youy're dealing with people, just make sure you're always polite and they'll be more likely to try and help you out.

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