Moto G KitKat Android 4.4 causing headaches for some

Moto G KitKat Android 4.4 causing headaches for someHaving semi-Nexus status (it's technically not a Nexus phone, but was developed under Google's watch), the Motorola Moto G was pretty near the head of the queue for the KitKat Android 4.4 update, but as Jan is fond of saying: early adopters be guinea pigs, yo.

We’re hearing that a handful of Moto G users are suffering problems as a direct result of upgrading to KitKat Android 4.4.

The problems are detailed over on the Motorola forums, where user Enly1 has compiled a list of common issues.

They include: loss of mobile signal, the SIM card not being recognised, the Moto G seemingly falling into Airplane mode (without the Airplane mode icon being displayed), and the dreaded “process ‘com.android.phone’ has stopped” error message.

It’s thought that the problem might pertain to mobile data, as the issues don’t occur when data is disabled and Wi-Fi is used instead.

The Moto G KitKat Android 4.4 issues were first reported back in January this year, and Motorola has since fired out a small “176” update to address the issue. Some users report improved performance, though there are still a number of niggles being reported on the thread.

Er, otherwise the Moto G is a great little buy, going for around £100 on PAYG. It can also be unlocked for just a few quid.

Read more about: Motorola Moto GAndroid

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3 comments

matt101101 / MOD  Mar. 5, 2014 at 16:38

As you may know, I've been using a Moto G for a few weeks now. I've experienced precisely none of the above issues. In fact, it's without a doubt the best stock, non-rooted, manufacturer firmware I've ever had the pleasure of using; it's fast, bloat free and totally stable. The only irritating thing is the fact the notification bar at the top of the screen always displays the network name, which is unnecessary and a waste of space.

Motorola did push some kind of update a while ago, but it was very small and, personally, I noticed no impact (positive or negative) on performance, stability or features.

JanSt / MOD  Mar. 5, 2014 at 17:06

I wonder what the real percentage of affected devices is? These new firmware omg trouble stories always require heaps of salt. Or sugar...

Funnily, it's never entry level devices that sell in ginormous numbers that make the headlines - such as, e.g, the dreadful 1st Galaxy Ace. Nope, not sexy frontpage news even though many many people were and still are affected by that Samsung lemon... But when one blogger with loads of Twitter followers detects a byte out of place it's the end omg the end :(

bigdarlodave  Mar. 5, 2014 at 17:42

I agree, never once had any issues with the software or device, if it was not for the constant reminder to update the last incremental update I would not have bothered. Spot on phone and software for the price, not even a need to root and install a custom rom.

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