Network coverage obligations

Is a network obliged to provide coverage anywhere other than your home address?
Life is taking me new places (literally!) and my Three signal is often terrible to nonexistent. Is that too bad because I've changed my circumstances, or is there some minimal obligation on Three's part?

Thought I'd ask here before I phone India ;)

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JanSt / MOD  Sep. 16, 2014 at 14:49

No... they are not obliged. It's asking a bit much - though I do hate what networks get away with...

bigdarlodave  Oct. 14, 2014 at 17:54

There is no obligation , however to keep customers the networks should keep on top of their service and make it accessible as many places as possible, however this would be impractical in a place where there are only 2 users or the terrain will not allow it. When a new customer takes a phone plan the postcode search is mainly for returns due to coverage from the onset.


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