jdangeles

i have a nokia e5 and i was trying to make space with the nokia suite. The phone turned off and now but didn't turn off and suite said there was a problem. Now there is no network coverage nor usb connection

Most Useful Answer JanSt  Aug. 3, 2012 at 10:32

Turn it off. Take out the battery for a few minutes. Then reasemble and turn back on. Connect to PC/PC-suite (which you should also REBOOT FIRST!). Does the PC suite see it now?

If not, you can do a full 'reset' by pushing 3 buttons. But that will do a factory reset. So everything will be back to factory state.
With the phone powered off, depress and hold these three keys simultaneously "*" "3" "green phone" and then power on phone using the on/off button whilst keeping the three keys depressed until you hear start-up tone.

If that doesn't help, you need to have the firmware flashed back onto the phone.

I'm just curious what you were doing with it?
"Making space"?
It sounds like you were updating the OS and lost the connection halfway through?
Or you lost the connection during a backup/restore?
If your USB connection isn't rocksolid because of a faulty driver or USB socket/-cable, DO NOT use that cable/PC for works like that...

Lert us know how you're getting on :)
Good Luck

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JanSt / MOD  Aug. 3, 2012 at 10:32

Turn it off. Take out the battery for a few minutes. Then reasemble and turn back on. Connect to PC/PC-suite (which you should also REBOOT FIRST!). Does the PC suite see it now?

If not, you can do a full 'reset' by pushing 3 buttons. But that will do a factory reset. So everything will be back to factory state.
With the phone powered off, depress and hold these three keys simultaneously "*" "3" "green phone" and then power on phone using the on/off button whilst keeping the three keys depressed until you hear start-up tone.

If that doesn't help, you need to have the firmware flashed back onto the phone.

I'm just curious what you were doing with it?
"Making space"?
It sounds like you were updating the OS and lost the connection halfway through?
Or you lost the connection during a backup/restore?
If your USB connection isn't rocksolid because of a faulty driver or USB socket/-cable, DO NOT use that cable/PC for works like that...

Lert us know how you're getting on :)
Good Luck

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