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How do I get out of my o2 contract early?

I am on an 18 month contract on o2, I got an iphone. There are about 7 months left. How do I get out of it early? Or do I just have to keep paying?

Most Useful Answer toppaz1  May. 9, 2015 at 15:38

how can I leave o2 when I have 19 months left on my contract but I don't want to pay aload of money ??:p

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8 comments

discojake  Feb. 16, 2011 at 09:08

You can't. You signed a contract, it's a legal and binding document, and you've agreed to pay for the full term. If you really want to end the contract now, you'd have to pay the contract cost for the remaining 7 months, or else they will bill you for the cost of the handset. I'd give them a call though and tell them your concerns and see if they can help you out.

siddiqullah16  Apr. 8, 2011 at 14:45

Well there is another way around it. If you think that your contract is expensive and you find a cheaper contract. Then simply call them and tell me that your friend is with 02 and he is getting the same amount of minutes for less- or he is on another network and he pays less .

Make it up as you want to leave them as they are very expensive. They don't let the customer go, then they will offer you a discount.

Most people has got upto £6 off a month.

Give it a try.

shuwaz  Apr. 15, 2011 at 02:07

I worked abroad from sept 2009 to may 2010. As a result my network let me escape scott-free!

But realistically you're stuck in a contract. My advice would be to either:

1) Reduce your tariff to as low as possible month-by-month then terminate it in two or three months (or when it has reached its lowest (e.g. £15 a month). Then pay off the remaing contract months (e.g. £15 a month multiplied by 4 months = £60).

2) Ask to have your total bill to terminate early and then ask to proceed with terminating. They usually pass you through to the disconnections (or 'retentions') team (name sez it all). At this point they will ask you why you want you leave. Tell them that you have seen the same contract for £x cheaper. They will probably offer you it but if they dont and proceed to disconnect you then you can always say: "hold on, gimme a moment to think.. erm, I'll call you back later today, goodbye!".

3) Do both of the above. :p

merec23  Dec. 8, 2012 at 11:36

i have decided to leave o2 but cannot find out how much i would have to pay i want to do the thing right but cant get the answersonly a couple of months left but i can get a new phone for less on another network

matt101101 / MOD  Dec. 8, 2012 at 17:32

i have decided to leave o2 but cannot find out how much i would have to pay i want to do the thing right but cant get the answersonly a couple of months left but i can get a new phone for less on another network
Ring O2 customer service and ask them how much it'd be to buy out your contract. At worst, it'll be how ever many months you have left, multiplied by however much you pay each month. Any discount on that figure is at O2's discretion. It's called a "contract" for a reason...

Pondlife  Dec. 8, 2012 at 18:13

Judging by posts on hukd you can often get the vat off as won't be receiving a service for the payoff so isn't vatable.

matt101101 / MOD  Dec. 8, 2012 at 20:04

Judging by posts on hukd you can often get the vat off as won't be receiving a service for the payoff so isn't vatable.
AFAIK, they often will give you the VAT off but they're not obliged to.

toppaz1  May. 9, 2015 at 15:38

how can I leave o2 when I have 19 months left on my contract but I don't want to pay aload of money ??:p

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