Many customers were understandably upset, and an imminent O2 pay monthly price increase of 3.2% will inevitably irk the network's customers even further.
O2’s pay monthly price increase is detailed over on www.o2.co.uk/prices. The network explains that it’s held off on hiking prices – “Even when our competitors raised theirs.”
But inflation is taking its toll, and O2 will increase its pay monthly tariffs by 3.2% from February 28 next year.
Customers currently paying £15.50, for example, will pay £16 in future, while those on £35 contracts will leap to £36.12.
While customers will no doubt question the increase, O2 has itself firmly covered. Clause 5.2 of the terms and conditions reads: “We may increase or decrease our Charges from time to time. If we increase our Charges (apart from for Additional Services), we'll let you know at least 30 days before the Charges are due to go up and you'll have the rights explained in paragraphs 5.3 and 5.4.
“We won't increase your Monthly Subscription Charges more than once in any 12 month period.”
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