Will O2 price-match giffgaff?

Will O2 offer me the same deal as giffgaff to keep me as a customer??

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matt101101 / MOD  Oct. 11, 2011 at 17:28

Probably not, though retention deals are done on a customer to customer basis, there's no flat rate for everyone...ring up and ask (be stubborn, without being rude), that's how you'll get the best deal, in my experience :).

mickeymouse2  Oct. 11, 2011 at 17:37

Giffgaff is part of O2.

blizzard7  Oct. 12, 2011 at 00:03

Worth noting, if you're a low value customer (e.g. you're looking at a £10 a month deal or similar), they won't try too hard to keep you.

matt101101 / MOD  Oct. 12, 2011 at 00:09

True, they'll obviously try a lot harder to keep you if you're dropping 50 quid a month on an iPhone contract than they will if you're on a £10 a month SIM only deal. Your only hope of them matching GiffGaff is if you're currently making them a lot of money, which if you're considering GiffGaff, I doubt...

AhmadCentral  Oct. 12, 2011 at 00:24

Not really. O2 have a policy of offering existing customers the same deals as new customers. So what you see on the site/instore is pretty much what you'll get.

blizzard7  Oct. 12, 2011 at 00:47

It's more likely to be at least what they offer new customers, with better deals for higher value customers.

matt101101 / MOD  Oct. 12, 2011 at 00:54

I have to agree with blizzard here, they may say everyone gets the same deals but they don't, just phone companies don't like advertising their retentions dept.


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