O2 snubs BlackBerry PlayBook over 'customer experience issues'

O2 snubs BlackBerry PlayBook over 'customer experience issues'The BlackBerry PlayBook tablet is finally on sale in the UK, but don't expect to see it on the shelves at your local O2 branch, as the network won't be carrying it.

The 11th hour backtrack comes as a result of concerns over “some issues with the end to end customer experience”. Not quite the grand arrival RIM had in mind...

RIM hasn't been having the best of times recently, with the PlayBook's launch having proven particularly troublesome. The lack of a native email client has been widely criticised, and while RIM promised that the PlayBook would be able to run Android apps, it certainly can't in its current state.

As a result, O2 has decided not to offer the QNX-powered tablet for now, and has sent out of a note of explanation to users who had expressed an interest in picking up the slate on the network.

O2 has clarified that this doesn't mean it won't carry the PlayBook in the future, or other products from RIM for that matter.

But for now, if you're looking to pick up a PlayBook of your very own, you'll have to look elsewhere.

Read more about: O2Blackberry Playbook

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JanSt / MOD  Jun. 18, 2011 at 09:23

The money all those companies waste on tabs and advertising for tabs could be spend on giving every person a free iPad. Problem solved, farce done with.
There is no market for 589 different and yet identical slabs of limitedness.
Enough. Give up.

martinwallis  Jun. 19, 2011 at 09:57

All this fuss about O2 not stocking the PlayBook. There is no 3G version anyway, why would O2 want to stock a wifi only tablet, they don't stock the iPad 2 wifi models do they, hell they don't even stock the 3G versions, this story is something of nothing.

JanSt / MOD  Jun. 19, 2011 at 10:11

I guess there's a bit of a story because at some point O2 did promise the playbook...
Having said that, here in Ireland O2 and vf constantly announce products to then never really get them. They all do it. Expansys, the networks etc etc


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