ohJessica

If your phone gets replaced under warranty do you get a brand new phone?

If your phone gets replaced under warranty do you get a brand new phone or are they allowed to give you a refurb?

Most Useful Answer JanSt  Dec. 8, 2014 at 21:31

New, Refurbished or "equivalent model" if your model of phone is out of stock or discontinued...
There is no ONE rule for replacement policy for unfixable smartphones under warranty.
It varies from network to network to contract or prepay; from country to country, also...

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JanSt / MOD  Dec. 8, 2014 at 21:31

New, Refurbished or "equivalent model" if your model of phone is out of stock or discontinued...
There is no ONE rule for replacement policy for unfixable smartphones under warranty.
It varies from network to network to contract or prepay; from country to country, also...

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