Problems redeeming a code on the App Store

Ok I got a promo code for a game on the App Store and it seemed to be ok, said my game was downloading.

But, it quickly said I didn't have enough space. So I set about clearing space, and there should definitely be enough space now (several GB).


1. There's no icon for the download, so I can't force it to continue by tapping on it.
2. I can't use my code coz it says it's already been used.
3. If I navigate to the game on the App Store, it tries to charge me.

Any idea what I can do to solve it?

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 1 comment

JanSt / MOD  May. 9, 2014 at 12:57

Try on your PC!!!! The app should appear in your Purchase History - whether you paid or used a code.

Also: You need more space than the size of the app when you install via the mobile Appstore app! The appfile needs to be un-packed.... For that your OS needs space to temporarily store files.... When you're low on space install large apps via iTunes on your PC or Mac. The apps then get processed on your computer...


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