KevinSorbo

Do I have any recourse with Apple?

Do I have any recourse with Apple if my warranty is up, but my iPhone battery is abysmal? I'm charging this thing about 15-20 times a week it seems.

Most Useful Answer TJ Skywasher  Dec. 8, 2014 at 23:32

Don't use your phone so much then it'll last all day.

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JanSt / MOD  Dec. 8, 2014 at 19:41

Oh mysterious secret-keeper of vital info from people you ask for help: what iPhone model???

Anyways, normally, Apple charge ridiculous prices for battery replacement. An independent store is a much better choice.
But if your iPhone is an iPhone 5 (pssssss, you really mustn't tell :p ), you may be in 'luck' - of sorts - because Apple have a free iPhone 5 Battery Replacement Program... But you don't qualify if that is just a feature of old age... The iPhone 5 was launched 2 years ago - and 2 years, sadly - is the average ETA for Death of Battery. so, read the content, T&Cs etc before you go all jubilee on us.

Also: I had to charge my iPhone 5 10x plus per week. Because I used it a lot. 10 - 15 times per week is not exactly Guinness Book The Evil Edition material...

TJ Skywasher  Dec. 8, 2014 at 23:32

Don't use your phone so much then it'll last all day.

JanSt / MOD  Dec. 9, 2014 at 01:53

Don't use your phone so much then it'll last all day.

Yes...possibly. 15 - 20 times sounds horrible. But that is twice a day or so... Draining an iPhone or Galaxy or or or in 7-8 hours is no big deal.
I have a Lumia 1520. It is - by various test results - a class leading battery monster. Despite its 6in screen glory it can last 3 days easy. An hour of GTA SA with full screen brightness and volume to max hardly dents the battery. BUT: I can also use it in such a way that it's crying for the charger after 5 hours! Upload and download a lot of stuff, have various data hungry apps on background duty, have 3G on where there is poor reception and scan for WiFi and BT where there is neither available. Bam...

However, if a lightly used iPhone 5 with a reasonable setup requires two charges a day, something is not right, and obviously Apple acknowledge that. Thus the exchange program.

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