alison26

my samsung s2 has suddenly stopped charging. my battery is completely dead and wont even charge using my usb. ant help?

Most Useful Answer matt101101  Aug. 2, 2012 at 13:36

Leave it on a charger you know works overnight. If it's still not charged, you know it's either the battery or the phone itself which is dead.

To test the battery, either borrow an S2 battery from someone you know, or take it to your network's local shop. They'll most likely be willing to lend you a battery from their customer test model to try in your phone.

If the that doesn't work, you'll know it's the actual phone which is broken (a possibility, since the charging port on the S2 is notorious for developing all sorts of random issues). If this is the case, Samsung should fix it under warranty for free. If they refuse (or try and charge you £55 like they did to me), you can buy the part off eBay and fit it your self for about £5 and 15mins of your time.

If it comes to that, here's a fantastic guide on how to disassemble a Galaxy S2 i9100:
http://www.youtube.com/watch?v=65pvAINg2ME

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JanSt / MOD  Aug. 2, 2012 at 08:49

Have you tried another charger/USB-cable?
Go to a phonestore (ideally the one you bought the phone from) and ask to try a new battery. (or ask anyone with an SGS2 to try their battery)...

Also: how long did you try? When a battery is totally, utterly dead it can sometimes take 15-20 mins before you get any lifesign....

matt101101 / MOD  Aug. 2, 2012 at 13:36

Leave it on a charger you know works overnight. If it's still not charged, you know it's either the battery or the phone itself which is dead.

To test the battery, either borrow an S2 battery from someone you know, or take it to your network's local shop. They'll most likely be willing to lend you a battery from their customer test model to try in your phone.

If the that doesn't work, you'll know it's the actual phone which is broken (a possibility, since the charging port on the S2 is notorious for developing all sorts of random issues). If this is the case, Samsung should fix it under warranty for free. If they refuse (or try and charge you £55 like they did to me), you can buy the part off eBay and fit it your self for about £5 and 15mins of your time.

If it comes to that, here's a fantastic guide on how to disassemble a Galaxy S2 i9100:
http://www.youtube.com/watch?v=65pvAINg2ME

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