Sky+ app problems continue to affect customers

Sky+ app problems continue to affect customers

Earlier this week the Sky+ app, which allows subscribers to control their Sky+ HD box at home and on the go, received an update that caused its main features to stop working, and now two days on the issues continue. This is despite Sky's attempt at a temporary fix by allowing customers to rollback their app to a previous version, with the problems continuing regardless of which version is being used.

Earlier this morning the Sky Help Team tweeted that they were "still working hard to fix the latest Sky+ app update ASAP," but at the time of writing no fix has been issued and the app has even been pulled for the iTunes app store. Considering how the Sky+ app is one of the main draws for its TV service, this is a fairly embarrassing blow. Hopefully the problem will be sorted out sooner rather than later, but we'll keep you updated on the situation as it develops.

[via uSwitch]

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