US survey: lots of problems for mobile owners

US survey: lots of problems for mobile ownersThere’s nothing we love more than a good survey here at Mobot. We’d eat, drink and sleep (with) surveys if we could. Quite frankly, if it’s not a survey, we don’t want to know about it.

As such, we’re all ears when it comes to this latest survey from the Pew Internet and American Life Project. Cool name, guys.

The survey looked at, er, a number of Americans, and ultimately discovered that a great many of them are suffering some sort of mobile-related problem or problems. Oh, the humanity!

Rather than hide away the stats in meandering paragraphs, I’m gonna hit you with it bullet point style. Let’s rock:

  • Almost three quarters of US mobile owners suffer from occasional dropped calls
  • 35% of smartphone owners suffer dropped calls weekly compared to 28% of feature phone users
  • Nearly 70% of US “cell” users receive unwanted sales contact via call or text, despite the presence of supposedly preventative measures at federal and state level
  • Nearly eight in 10 experience slow browsing speeds at least occasionally, while half encounter the problem weekly

Interestingly, Pew notes: "Non-white cell owners confront all four problems at somewhat higher weekly rates than do their white counterparts. This might be tied to the fact that African-Americans and Hispanics are more likely than whites to rely on their cell phones as their primary or exclusive phones for calling and for Internet access."

Actually, that was a pretty rubbish survey. You can read about it in more detail over at CNN.

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5 comments

Pondlife  Aug. 4, 2012 at 15:40

o2 problems recently aside when was last dropped call anyone here's had as those stats seem rather large.

matt101101 / MOD  Aug. 4, 2012 at 16:11

Even with the O2 issues, not many people will have experienced dropped calls, unless they were on the phone at the exact moment at which O2's network failed.

niget  Aug. 4, 2012 at 16:43

My heart **** bleeds for them !!! Have a nice day !!

Pondlife  Aug. 4, 2012 at 17:12

Even with the O2 issues, not many people will have experienced dropped calls, unless they were on the phone at the exact moment at which O2's network failed.

Thought it was more up and down than just out for the whole time.
Regardless dropped calls don't seem to be such an issue here?

citibadger  Aug. 4, 2012 at 18:09

I take it in the USA, that they don't use any form of Vodafone signal. You can't drop data or have slow browsing if it's next to non existent anyway! My time with o2 was great. Vodafone data connection is poor at best.

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