jasonrintoul94

please help me thank's

I topped my mobile phone today and I paid for my blackberry messenger service and I had 6 pound left and then because it wouldn't come on I phoned up vodafone and they explained to me that the blackberry messenger service was running low and it might have taken up to 2-3 hour's to come on which it did then when it came on it had taken the full £6 pound left from my £10 topup paid £5 for my blackberry messenger service and they toke the lot of my balance

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JanSt / MOD  Nov. 21, 2013 at 13:44

I'm only guessing, but I know some apps on Blackberrys will use
the network default internet access point when BIS (BB's service) is down.
That means your network will charge you for internet usage on whatever out-of-package rate they have...
You should ring customer care.
And you should root through your phone's internet settings to make sure apps ONLY
use BIS or wifi!!!!

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