i have topped up on my blackberry 9320 and 16 pounds has been added to my phone, however my bbm has not came up. help!!!!!!!!!!!

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JanSt / MOD  Jan. 16, 2013 at 08:53

We have a rather lengthy thread about BBM activatioin issues here.

Step 1: read it.
Step 2: ring customer care. They can actually help you, while we can only venture all sorts of guesses - especially seeing how you don't mention all relevant things, such as: has BBM ever worked? Is this the first time you use a Blackberry with that SIM card etc etc etc

O2 need to switch you to BIS, there IS no way around calling them. Even if we were psychic ;) :)

Good Luck


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