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How do I transfer mp4s to iTunes?

How do I transfer mp4s to iTunes? If I drag and drop, some files just don't work. There doesn't seem to be any logic to it! Any advice?

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JanSt / MOD  Aug. 20, 2012 at 13:28

Have you tried changing the extension to .m4v ?
What resolution are the files? Also: do they play in the Quicktime player?
Where are those files from?
A lot of torrent downloads are rips that use 'questionable' audio formats (i.e. 'protected' ). So, the file looks okay, and plays, e.g., in VLC player, but the tightas*ed iTunes or PS3 won't play ball.
Are you using Windows or Mac? Try converting them.

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